POLICIES

AppointmentS

We schedule clients based on the time needed to perform their treatment safely, effectively, and with precise care. In order to ensure each client receives quality treatment, arriving more than 10 minutes late may result in a cancellation of your appointment and a $25 fee. If the spa schedule allows, we may still be able to see you or we may need to reschedule your appointment.
If you are running late or need to reschedule your appointment, please call us at (970) 481-8225.

New client appointments

If you are a new client, please arrive 10 minutes prior to your scheduled appointment to allow time to complete consent forms and other paperwork.

cancellations

We ask that cancellations be made at least 24 hours in advance of your scheduled appointment time. All aesthetic cancellations made with less than 24 hours’ notice may be subject to a $25 cancellation fee.

gift certificates and gift cards

Gift certificates and gift cards are non-refundable and cannot be redeemed for cash or other gratuities.

payments

Due to G Spa being an elective aesthetic medical spa, we do not bill insurance. Payment for all treatments are due at the time of service. We do not offer financing or payment plans. All services and products are final sale. We accept cash, personal checks, Visa, MasterCard, Discover, American Express, and Health Savings Cards. All prices are subject to change without notice.

refunds

All services are final sale. Products that are unopened and in original packaging can be returned within 7 days of the purchase date for store credit. Defective products can be exchanged within 7 days for the same product.

prices and promotions

Special offers and discounts may not be combined. Promotional offers listed online are valid only for the dates listed and may change without any prior notice. If you have a question about a specific promotion, please feel free to call us at (970) 481-8225 to discuss any details.

Gratuities

Gratuities are not required, but always appreciated.

Referrals

Refer a friend to G Spa and receive $20 off your next treatment or purchase once your friend’s treatment has been completed! There is no cash value with this credit and can only be applied towards a service or product purchase. Referral credits must be used within one year.

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